Start by taking our wine quiz to discover the flavors that truly suit your taste.

You can't change them directly, but there's no need to worry. You can update your profile when your subscription begins. It's natural for your Swirl taste profile to evolve as your tastes and preferences change. By sharing your impressions and ratings of each wine, you help us see which wines you enjoy more, so we can adjust your taste profile to match your preferences over time.

Except on public holidays, wines are delivered at the end of each month. We'll send you a shipping notification email when your order is dispatched.

Yes, you can choose a delivery time slot at checkout. Because all Wine Club boxes are dispatched together, a delivery date cannot be chosen.

We offer plenty of benefits. For details, please see our Wine Club page.

If you'd like to change the number of red and white wines in your subscription, please let us know at the following email address: hello@swirlwine.co.jp

Yes, shipping is free for Wine Club subscriptions (2 or 4 bottles).

You can find your code inside your account. Once you've confirmed the code is there, enjoy shopping the wine cellar. As long as you're logged into the same account as your subscription, the discount is applied automatically at checkout.

The discount varies slightly from month to month. It averages around 10%, but can range from 5% to 15%.

View our events.

Only one wine in every thirty we taste makes it into the Swirl cellar, passing through a very narrow gate. We promise to deliver only the wines we can recommend with confidence. We take our time getting to know each wine we offer, much like wanting to learn more about a friend. We search the world over to find compelling wines, from small producers to hidden gems.

Yes, we carry a range of organic and biodynamic wines, and the selection keeps growing. For details on our selection, please see our organic wines.

Yes. As soon as your order ships, we email you a shipping confirmation with your tracking number. Follow the link in that email, or enter the number on our Delivery Status page to see where your parcel is. If you miss the delivery, you can book a redelivery from the same page.

Orders placed by noon on a warehouse business day (weekdays) ship the same day; orders placed after noon ship the next business day. Orders placed on weekends, public holidays or warehouse closure days ship on the next business day. After dispatch, delivery usually takes one day to Honshu, Shikoku and Fukuoka, two days to Hokkaido and the rest of Kyushu, and three days to Okinawa. Check the live dispatch calendar and any delays on our Delivery Status page.

Yes, you can specify a date and time slot at checkout. Please note that for Wine Club orders, only a time slot can be specified, as all deliveries are dispatched together.

Shipping is free on orders of 15,000 yen or more. Orders under 15,000 yen ship anywhere in Japan for a flat 660 yen. In hot weather we ship temperature controlled at no extra charge. Wine Club subscriptions always ship free.

Because our products are alcoholic beverages, we generally cannot accept cancellations or changes after you order, or returns for personal reasons (for example, the wine was not what you expected, or you ordered by mistake). Only damage that happened during shipping is covered: email hello@swirlwine.co.jp on the day of delivery with your order number and photos, and we will replace the item or refund you. Damage that occurs after delivery is completed is not covered. Full details are in our Specified Commercial Transactions Act notice.

The terms for ordering, delivery and returns are on these pages:

• Delivery status and dispatch schedule
• Specified Commercial Transactions Act notice and liquor license
• Terms of Service
• Privacy Policy

Please check your order history page here.

Please check your address book page here.

Please reach out to us by email at hello@swirlwine.co.jp. We aim to reply to all emails within 24 hours, though it may occasionally take a little longer. Thank you for your understanding.

Absolutely! You can purchase a 2-bottle or 4-bottle subscription here.

You can enter your coupon code at checkout.

Yes, gift cards can be used on all products on our website.

You can purchase a standard gift card here, and a Wine Club gift card here.