Shipping and Packaging | How We Deliver Next Day

Swirl wines arrive the day after dispatch. We store every bottle in a specialist logistics warehouse, secure each one in a box made for wine, and ship nationwide with Japan Post Yu-Pack. This page explains how fast we deliver, who carries your order, and how we pack and check it.

Check today's delivery statusShop the wines

Next-day delivery

Arrives the day after dispatch (most of Honshu)

Japan Post Yu-Pack

Nationwide, fully tracked

Wine-specific boxes

Inner boxes and dividers hold each bottle

Chilled in summer

Temperature-controlled shipping in hot weather

Delivery speed: next day as standard

Weekday orders placed by 12:00 JST ship the same day. Orders after 12:00 ship the next business day. Special-order items take about 4 business days. After dispatch, delivery is usually the next day for most of Honshu and two days for Hokkaido and Kyushu. Okinawa and remote islands can take longer.

Warehouse closure days

The warehouse does not dispatch on the following days, so next-day delivery is not possible over these periods:

  • Saturdays and Sundays
  • Japanese national holidays
  • Summer holiday (Obon)
  • New Year holidays (including New Year's Eve)

Orders placed during a closure ship on the first business day after it, in the order received. For example, an order placed on Friday night or over the weekend usually ships on Monday and arrives on Tuesday (if Monday is a holiday, it ships on Tuesday).

Holiday or weather delays and the next dispatch date are always on our delivery status page, updated from the warehouse operating calendar and Japan Post service notices.

Our carrier: Japan Post Yu-Pack

Every order ships with Japan Post Yu-Pack. It delivers to every address in Japan, and its wide, reliable network is why we use it.

  • Tracking: your shipping confirmation email includes a 12-digit tracking number. Enter it on the delivery status page to open Japan Post tracking.
  • Delivery date and time: You choose your delivery date and time slot at checkout.
  • Missed delivery: book a redelivery with the notice slip or your tracking number. The post office holds parcels for 7 days.
  • Hot weather: in warm months we ship temperature controlled. Chilled parcels cannot be delivered to some areas, and Monday delivery is not always possible.

As this is alcohol, we deliver only to recipients aged 20 or over.

Packaging and quality control

Wine is sensitive to light, heat and vibration. So that it reaches your glass as the Italian winemaker intended, we follow these steps from storage to packing.

1. Specialist warehouse storage

Wine arriving from Italy goes straight into a specialist logistics warehouse and is stored away from direct sunlight. Quantities and bottle condition are checked on arrival, and every dispatch is reconciled against our stock records.

2. Boxes made for wine

We use shipping boxes shaped for wine bottles, not generic cartons.

  • 1 or 2 bottles: a box with a reinforced inner box that holds the bottles still.
  • 4 bottles or more: a box with an individual divider for each bottle, so bottles never touch.
  • Plain outer box: the outer box is unmarked, so a gift stays a surprise.

3. Pre-dispatch check

Before the box is closed, the wines and quantities are checked against your order.

4. Gift wrapping

For gifts, select "Gift wrapping (550 yen)" in the cart. We wrap the wine in a Swirl gift box and can add a message card.

If something arrives damaged

If a bottle arrives broken or leaking, or the wrong wine arrives, email hello@swirlwine.co.jp with your order number and a photo of the opened box. We will check and respond right away.

Dispatch and shipping fee

Weekday orders placed by 12:00 JST ship the same day. Orders after 12:00 ship the next business day. Special-order items take about 4 business days. Shipping is ¥660 anywhere in Japan, free over ¥15,000. Cool delivery is free.

Common questions

If I order today, when will it arrive?

Weekday orders placed by 12:00 JST ship the same day, orders after 12:00 the next business day, and they usually arrive the day after dispatch. Orders over weekends, public holidays, Obon and New Year ship when the warehouse reopens. See the delivery status page for the exact next dispatch date.

Can I choose a delivery date?

Yes. You choose your delivery date and time slot at checkout.

My tracking number shows nothing.

Japan Post usually needs a few hours after collection to register a parcel. Please try again from the evening of the dispatch day.

Any other questions: see our FAQ or contact us.